Question 1

Can I add a video or audio file or a podcast to a question? 🎥

Vincent Ariëns · Accepted Answer

Yes, you can! A very nice feature to include storytelling in your trip, e.g. by staff members, you, or stakeholders from the area! So while creating a field trip, think about this. You can either directly upload files using the “Add media” button, or link to an external player (keeping in mind the data consumption for the students, roughly 35 MB/1 min of video streaming).

We support:

YouTube video's
Spotify audio files
Your own media files (audio and video)

https://youtu.be/7ZLTK4NlFk4

Question 2

Can I add an URL in my question or feedback?

Vincent Ariëns · Accepted Answer

Yes, you can by adding a hyperlink to your text. Select a part of your text which is referring to the URL. After that click the hyperlink symbol above the text box and add the URL.

Question 3

Can I add multiple questions to one location?

Vincent Ariëns · Accepted Answer

Yes! Instead of pressing the ‘Add location’ button when you are finished with the first question, you need to press ‘Add question’ in order to be able to add multiple questions to one location.

Question 4

Can I get support developing the field trip or excursion?

Vincent Ariëns · Accepted Answer

Yes, we are here to help you. For a fixed price we help you develop the trip and we will fully support you from developing the trip in the app to support you during the trip.

Question 5

Can I mark my questions/locations with different icons? (for example, a measurement question icon or a teacher icon) 🎥

Vincent Ariëns · Accepted Answer

Yes! There is a variety of different icons for locations to choose from available in the editor. See the image below for the different icon types.

https://youtu.be/SOcGwJtg_TA

Question 6

How can I add a picture to my question? 🎥

Vincent Ariëns · Accepted Answer

To add a picture to your question, you can simply use the “Add Media” button, or paste a link to a picture that you uploaded e.g. on Dropbox or Imgur.

https://youtu.be/7ZLTK4NlFk4

Question 7

How can I easily save a location when in the field?

Jack Bakker · Accepted Answer

When you're out in the field and want to mark a spot for your Peek excursion, you can do this in two ways. The easiest and most seamless option is to use MyPeek.

📍 Steps to Save a Location in MyPeek:

Before you go: Create a new excursion in MyPeek.
In the field: Open My Peek on your mobile phone.
Tap “Add Location.”
Click the grey pin icon next to “Search for address…” (see image below).
Give the location a clear name and any notes you want to remember.
Do not forget to save the excursion.

✨ Tip: Using MyPeek means all your locations are automatically organised in your excursion. Back at your desk, you’ll find them ready to use for your questions, stops, or starting points, no copying or retyping needed!

📍Prefer Google Maps?

If you don’t want to use MyPeek, Google Maps is a great alternative for quickly saving locations.

Open Google Maps on your phone.
Tap and hold on the spot on the map where you want to save a location.
A red pin will appear, swipe up on the info card at the bottom.
Scroll and tap "Save" → Choose a list like Favorites or create your own.
To get the exact coordinates: Tap "Dropped Pin", scroll down, and copy the latitude and longitude (e.g., 52.123456, 5.123456).

📌 When building your excursion in MyPeek, you can paste these saved coordinates directly into your question locations or use them to drop points on the map. This way, you can easily turn your field exploration into an engaging digital route later on!

Question 8

How do I add a new location to the trip? 🎥

Vincent Ariëns · Accepted Answer

When you have finished a question, you can press the ‘Add location’ button at the bottom of your screen.

https://youtu.be/SOcGwJtg_TA

Question 9

How do I add multiple users to one field trip?

Vincent Ariëns · Accepted Answer

On the ‘create field trip’ page, check the box that says: work with multiple users on this trip. Now you can press the button ‘Add collaborator’ and you will be able to enter the e-mail address of the person you want to add to the field trip.
Note: If you want to add someone to your field trip, make sure they have a MyPeek account.

Question 10

How do I design a trip? 🎥

Vincent Ariëns · Accepted Answer

Before creating a field trip, log in. If logged in, head to My Peek. After that click: ‘Create a new field trip’. Choose your course in the drop-down menu (otherwise your lecturer cannot see your trip!) and you’re ready to start. Use the tutorial on the next pages to learn where you can find which buttons.

https://youtu.be/rt6ElIGs0Vo

Question 11

How do I retrieve my log-in?

Vincent Ariëns · Accepted Answer

You will receive an email from Peek with your first log-in code. You can login by using the button 'My Peek' in the upper right corner. When logging in for the first time, you can add your personal details. Remember your log-in, as you may need them for other courses in the future.

Users of Wageningen University & Research are able to login with their WUR account.

Question 12

How do I start building my trip? 🎥

Vincent Ariëns · Accepted Answer

Under ‘Locations’, you can start adding locations by either clicking on the map, or by using the search bar using an address or lat/long coordinates. Use the drop-down button in the top-left corner to add the location info, and switch to the ‘Questions’ tab for adding questions. Once you are done with your location, simply use the ‘Add location’ button to continue growing your excursion!

Note: When copying coordinates from another source, make sure that they you use a comma as a separator (for example: 52.1762262,5.4104594)

https://youtu.be/rt6ElIGs0Vo

https://youtu.be/SOcGwJtg_TA

Question 13

I need help!

Vincent Ariëns · Accepted Answer

For additional help, please send us an email to hello@peek.app or contact your assigned Trip Designer. Because help during a trip is very important, contact us as soon as possible when a problem occurs. After that, we will help you as soon as possible.

Question 14

I would like to use Peek for my course/fieldwork, where can I find the costs and the associated features?

Jack Bakker · Accepted Answer

You are interested in using Peek, Great! Please do not hesitate to email us at hello@peek.app. We will reach out to you with the subscription costs and its associated features. Moreover, an intake meeting can then be planned, and functionalities may be discussed.

Question 15

Is a help desk available during and before the field trip?

Vincent Ariëns · Accepted Answer

Yes, we are here to help you. Support for teachers is available. The days and weeks before the field trip, we will answer your questions within 24 hours. During the field trip, a live help desk is available via phone and email. Details will be communicated during our intake.

Question 16

Is it possible to add my own map layer to the app?

Jack Bakker · Accepted Answer

Peek is there for you to expand your excursion in a way that adds to the experience of the students. New map layers may contribute to these experiences. If you want to include your own layer, please contact Peek. Peek will then further discuss this with you!

Question 17

Is it possible to give a certain time frame per field trip?

Vincent Ariëns · Accepted Answer

Yes, you can send a student or a group in the field at certain fixed times. In this way you can also give a student the freedom to go whenever he/she wants. You don’t have to be there to guide them, so let them choose themselves!

Question 18

Is it possible to receive the results from my students after the excursion or field trip?

Vincent Ariëns · Accepted Answer

Yes, this is one of the reasons why we developed Peek: you can easily export all the results to Excel and give feedback on the results that the participants have submitted. Want to discuss some of the questions with them in a lecture afterward? No problem, you can review all the answers given!

For a quick view of the submissions, go to My Peek and click submissions within the trip.

Question 19

Is it possible to send participants in the field individually?

Vincent Ariëns · Accepted Answer

Yes, it is! Just be sure to share the field trip code before the start of the field trip, after this participants can explore the excursion themselves.

Question 20

Is there a maximum for locations and questions?

Gerwald van de Munt · Accepted Answer

Yes, to avoid a slow app and to ensure that all data can be processed properly. Our experience is that actually all excursions stay within this margin. However, the formula for this is as follows:

(amount of questions*8) + (amount of locations*6) = <3000

Some examples:

10 locations with 2 questions each: 220 ✅
10 locations with 10 questions each: 860 ✅
20 locations with 10 questions each: 1720 ✅
20 locations with 20 questions each: 3320 ❌

Question 21

My code doesn’t work in the app.

Vincent Ariëns · Accepted Answer

Maybe you haven’t officially published your field trip? However in the back-end, when working on your trip, you have to click the button ‘Save field trip’ below on the page. As a result the excursion will be published and your code will work.

Question 22

My phone can't retreive the locations, why is this?

Vincent Ariëns · Accepted Answer

Sometimes you need to enable Google Location Accuracy services to share your location with the Peek app. Unfortunately you have to do that yourself. Follow the following steps to enable Google Location Accuracy services:

1) Go to Settings > Location
2) Click on Google location Accuracy
3) Enable Improve Location Accuracy

Question 23

My video (or audio file) does not show in the app, what to do? 🎥

Gerwald van de Munt · Accepted Answer

Peek can show video and audio files from YouTube and Spotify in the app, as well as audio files that you have uploaded in My Peek.

The url to the video or audio file must be on its own line. The app then recognizes it as a media file and ensures that a player is visible in the app.

https://youtu.be/7ZLTK4NlFk4

Question 24

What do I write in the feedback section of a question?

Vincent Ariëns · Accepted Answer

Here you will write the text the participant will see after answering the question. The way you fill it in, depends on the type of question. This is further explained by the placeholder text in the field.

Question 25

What does a ‘Just text’ question mean?

Vincent Ariëns · Accepted Answer

Select this type of question when you just want to give information at a certain location, for example when you want participants to go to a lecturer or take a break. You can also share a URL here, or add a file like an image or an audio fragment.

Question 26

What does a measurement (guess) question mean?

Vincent Ariëns · Accepted Answer

Select this type of question when you want participants to make an estimate of something. You can add the minimum/maximum range of correct answers in the ‘answer’ section.
You can also select this type of question when you want the participant to make an accurate measurement. The only thing you will need to adjust is the possible answer range, so that the minimum and maximum range are equal.

Question 27

What does a multiple-choice question mean?

Vincent Ariëns · Accepted Answer

Select this type of question when you want to ask participants a question where they can select from the answer possibilities. You can add the possible answers yourself by clicking the ‘Answer’ section and then clicking ‘Add answer’ button. After that you can check the box behind the right answer. It is also possible to add feedback for correct and wrong answers.

Question 28

What does an image upload question mean?

Vincent Ariëns · Accepted Answer

Select this type of question when you want participants to upload a picture of something, for example a certain tree. If you want the participants to upload multiple pictures, add multiple questions to one location.

Question 29

What does an open question mean?

Vincent Ariëns · Accepted Answer

Select this type of question when you ask participants a question that requires an open answer. They can write anything in the ‘Answer’ box. In this case, only generic feedback is possible.

Question 30

What type of questions can I ask the participants? 🎥

Vincent Ariëns · Accepted Answer

In general, you can ask open questions, multiple choice and estimation questions (with a certain given range of correct and wrong answers). But you can also share links on a specific location, or provide text with information, or show a picture. Inserting video/audio from a file or external website is also possible (keeping in mind the data consumption for the students, roughly 35 MB/1 min of video streaming).

https://youtu.be/tvLN-3RxmXY

Question 31

Where can I find the field trip code of my trip?

Vincent Ariëns · Accepted Answer

You can find the field trip code in My Peek in the overview of your trips, as well as in the trip, above in the screen.

Ajouter un média à une question

Puis-je ajouter un fichier vidéo ou audio ou un podcast à une question ? 🎥

Puis-je ajouter une URL à ma question ou à mon commentaire ?

Comment ajouter une image à ma question ? 🎥

Ma vidéo (ou mon fichier audio) ne s'affiche pas dans l'application, que faire ? 🎥

Nouveau sur Peek ?

J'aimerais utiliser Peek pour mon cours/travail sur le terrain. Où puis-je trouver les coûts et les caractéristiques associées ?

Questions générales

Comment récupérer mon identifiant ?

J'ai besoin d'aide !

Est-il possible d'envoyer les participants sur le terrain individuellement ?

Où puis-je trouver le code de mon voyage ?

Différents types de questions

Que signifie une question de type "texte simple" ?

Que signifie une question de mesure (devinette) ?

Que signifie une question à choix multiple ?

Que signifie une question sur le téléchargement d'images ?

Que signifie une question ouverte ?

Quel type de questions puis-je poser aux participants ? 🎥

Utilisation de l'application

Mon code ne fonctionne pas dans l'application.

Mon téléphone ne peut pas recevoir les emplacements, pourquoi ?

Créer une sortie éducative

Puis-je ajouter plusieurs questions à un même endroit ?

Puis-je marquer mes questions/lieux avec des icônes différentes ? (par exemple, une icône de question de mesure ou une icône d'enseignant) 🎥

Comment puis-je facilement enregistrer un lieu lorsque je suis sur le terrain ?

📍 Marche à suivre pour enregistrer un lieu dans MyPeek :

📍Vous préférez Google Maps ?

Comment ajouter un nouveau lieu au voyage ? 🎥

Comment concevoir un voyage ? 🎥

Comment commencer à construire mon voyage ? 🎥

Est-il possible de fixer une durée déterminée pour chaque sortie éducative ?

Y a-t-il un maximum de lieux et de questions ?

Que dois-je écrire dans la section "feedback" d'une question ?

Soutien aux enseignants

Puis-je bénéficier d'une aide à l'élaboration de la sortie ou de l'excursion ?

Comment ajouter plusieurs utilisateurs à une même excursion ?

Un service d'assistance est-il disponible pendant et avant l'excursion ?

Est-il possible d'ajouter ma propre couche de carte à l'application ?

Est-il possible de recevoir les résultats de mes élèves après l'excursion ou la sortie scolaire ?

Ajouter un média à une question

Puis-je ajouter un fichier vidéo ou audio ou un podcast à une question ? 🎥

Puis-je ajouter une URL à ma question ou à mon commentaire ?

Comment ajouter une image à ma question ? 🎥

Ma vidéo (ou mon fichier audio) ne s'affiche pas dans l'application, que faire ? 🎥

Nouveau sur Peek ?

J'aimerais utiliser Peek pour mon cours/travail sur le terrain. Où puis-je trouver les coûts et les caractéristiques associées ?

Questions générales

Comment récupérer mon identifiant ?

J'ai besoin d'aide !

Est-il possible d'envoyer les participants sur le terrain individuellement ?

Où puis-je trouver le code de mon voyage ?

Différents types de questions

Que signifie une question de type "texte simple" ?

Que signifie une question de mesure (devinette) ?

Que signifie une question à choix multiple ?

Que signifie une question sur le téléchargement d'images ?

Que signifie une question ouverte ?

Quel type de questions puis-je poser aux participants ? 🎥

Utilisation de l'application

Mon code ne fonctionne pas dans l'application.

Mon téléphone ne peut pas recevoir les emplacements, pourquoi ?

Créer une sortie éducative

Puis-je ajouter plusieurs questions à un même endroit ?

Puis-je marquer mes questions/lieux avec des icônes différentes ? (par exemple, une icône de question de mesure ou une icône d'enseignant) 🎥

Comment puis-je facilement enregistrer un lieu lorsque je suis sur le terrain ?

📍 Marche à suivre pour enregistrer un lieu dans MyPeek :

📍Vous préférez Google Maps ?

Comment ajouter un nouveau lieu au voyage ? 🎥

Comment concevoir un voyage ? 🎥

Comment commencer à construire mon voyage ? 🎥

Est-il possible de fixer une durée déterminée pour chaque sortie éducative ?

Y a-t-il un maximum de lieux et de questions ?

Que dois-je écrire dans la section "feedback" d'une question ?

Soutien aux enseignants

Puis-je bénéficier d'une aide à l'élaboration de la sortie ou de l'excursion ?

Comment ajouter plusieurs utilisateurs à une même excursion ?

Un service d'assistance est-il disponible pendant et avant l'excursion ?

Est-il possible d'ajouter ma propre couche de carte à l'application ?

Est-il possible de recevoir les résultats de mes élèves après l'excursion ou la sortie scolaire ?

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